Support & Outage Reporting
While we do have automated systems in place to keep an eye on things while we are away, we know that something will eventually come up and you’ll need to contact us.
If you are experiencing issues with your service, please feel free to contact us anytime at devs@htglimited.com. Sending an email to this address will get the most people to looking at your problem in the shortest amount of time since we’re all email-junkies.
If you are having an issue with H-sphere, you can contact us at the above email address or you can feel free to open a ticket in H-sphere which may provide us with additional diagnostic information in the event of a server issue.